We enabled senior people at Professional Game Match Officials Limited (PGMOL) to enhance their skills and gain a professional qualification. Julie Evans of SkillsActive did extensive consultancy work to identify learning objectives and establish the best training solution for PGMOL’s people, whose work includes coaching and mentoring professional footballers. Based on this, ST*R Learning delivered a series of one-day workshops during 2011-12 in Birmingham that led to an ILM Level 5 Certificate in Coaching and Mentoring in Management. Participants in the workshops had widely differing backgrounds and levels of prior academic achievement but all passed this qualification with flying colours. Most wish to progress to the ILM Level 5 Diploma in Coaching and Mentoring. To ensure every participant benefited fully from the training, individuals who were not able to attend all of the scheduled workshops were given catch up sessions either face-to-face or remotely using a web-based software package to deliver virtual training.
ST*R Learning has worked with County Sports Partnerships (CSPs) to enhance the communication skills of people working in sport and leisure. We were asked to design a one-day workshop for people working in NGOs to support them as they engage with local businesses. After visiting senior people at a CSP to determine their precise learning needs, our trainer Chris designed a hands-on workshop. This was delivered in several different locations across the South East and received glowing feedback.
ST*R Learning has worked with the flagship leisure centre Guildford Spectrum. We provided business skills training for its staff and helped to design and launch a new personal development and appraisal scheme. “We found the company very responsive to our needs, moving very quickly to meet our deadlines,” commented Claire Davenport, former Head of Leisure Services at Guildford Borough Council. “I would recommend ST*R Learning without hesitation.”